FAQ

 

Q: Where are you located?

A: The sunshine state! FL

Q: Do you make items other than handbags?

A: At the moment I will be starting out with handbags only but as time goes on I will be venturing to to provide other upcycled items.

Q: Will I be able to return or exchange an item?

A: No. All sales are final. If for any reason you wish to return or exchange please contact me via email so that we can figure out the best way to resolve the issue. My overall goal is for clients to shop with me and be happy with their purchases and overall customer satisfaction is my goal!

Q: How long will it take to receive my order?

A: After you order please allow 1-2 days for processing. Once item is processed a tracking number will be available to you via email. Typically allow 2-5 days for shipping. If there are updates throughout the shipping process such as delays with USPS you should be able to track this with your tracking number

Q: How do you make your items? Where do the materials come from?

A: I deconstruct all items and put pieces together to create new items. I use my sewing machine and other tools that may be necessary during the process.

Q: Are items washed prior to using?

A: Before starting projects I wash and dry materials before use. Please keep in mind that items are secondhand and minor wear and tear may be present

Q: Do you accept donations?

A: Of course! If you are interested in donating please contact me so we can make the proper arrangements. Donated items will be agreed upon and once mailed to me you will receive a personalized discount code for future shopping!

Q: Do you do custom orders?

A: Yes! If you have ideas for a custom project lets brainstorm and get to work! Feel free to send an email or reach out to me on one of my socials.